Wonderland Store

Terms & Conditions

Conditions of Use
Thank you for visiting Wonderland Store. We want your shopping experience to be an enjoyable and positive one. By accessing our web site, you expressly consent and agree to all of the following terms and conditions.

Pricing
We reserve the right to change any price at which we offer our products and to correct any errors in pricing contained on our web site. While we fully honour all of our commitments, Wonderland Store shall have no liability for any such changes and/or errors and we are not bound to fulfil orders at outdated or erroneous prices.


Faulty Goods
If you think there is a fault with an item that you have received, please contact us immediately by phone or email.

Cancellations
Once orders are submitted and paid for, cancellations will attract a 15% cancellation cost. If the order has been packed and ready for despatch, a 25% cancellation cost will apply.
Once orders are shipped, no cancellations can be accepted.

Returns
We understand that returning items is an inevitable part of online shopping. We try to make your shopping experience as satisfying as possible. If for any reason that you are not happy with product you purchased, you can return them for exchange or full refund within 5 working day after you receive them. 

Refund policy

We understand that returning items is an inevitable part of online shopping. We try to make your shopping experience as satisfying as possible. If for any reason that you are not happy with product you purchased, you can return them for exchange or full refund within 5 working day after you receive them. 

Your Account and Registration
You are responsible for your password, account access and for all actions that occur under your account. Any impersonations (i.e. false e-mail addresses or authority) will constitute a breach of these Conditions of Use and your trade account may be restricted.